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Verne Global - customer portal

Customer Success

Putting you first. Every time.

Our customers are at the very heart of what we do. However ambitious your growth plans or demanding your service level requirements, our on-site team will work around the clock to ensure your high intensity compute needs are met, effortlessly, every single time.

Sara & Oli from Verne walk alongside server cabinets
Sara & Oli from Verne walk alongside server cabinets

Customer success is in our DNA

From the day our doors opened, every Verne employee has shared a common goal – doing the best we can and making our customers the ultimate priority. Giving you an unbelievable customer experience is paramount to how we operate as an organisation, as a business, and as a data center provider. Nothing makes us happier than seeing you succeed.

Verne engineer using a tablet in a data hall
Verne engineer using a tablet in a data hall

Cultivating customer confidence

We see every interaction with a customer as an opportunity to build trust. We know that listening to the customer is key to delivering their success. And what our customers tell us is that Verne is the yardstick by which customers measure the service of other data center teams. What better advertisement is there for great customer service?

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Stats

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100% Customer Satisfaction
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24/7/365 Support
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100 Net Promoter Score

Ready to discover supernatural power?

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