When choosing a colocation data center provider, there are some standard checklist items required for your due diligence process. Power, security and connectivity are a few of the table stake requirements every organisation needs to consider. One of the more variable items, but ultimately one of the most important, is customer support. How, when and why a data center provider interacts with their customers can make or break a customer relationship.

Our customers are at the very heart of what we do. And, however ambitious their growth plans or demanding a customer’s service level, our onsite team is the lifeblood of Verne Global that makes it all happen. Working around the clock to deliver consistently outstanding customer service, the team follows three key principles to ensure each customer can effortlessly meet their high performance computing needs and objectives.

One of the unexpected silver linings of the coronavirus pandemic has been recognition of the role data centres have played in keeping our communities functioning during global lockdowns. Organisations scrambled to get their employees up and running in a work from home environment. Sadly, many realised their data center infrastructure was not up to the challenge.